At a time when the world is increasingly turned towards digital, insurance companies in French-speaking Africa are lagging behind. However, "digital is a significant asset for the development of the insurance sector in sub-Saharan Africa," says Adama Ndiay, President of the Federation of African National Insurance Companies (FANAF).

At the Market Forum, organized by FANAF in collaboration with the Association of Insurance Companies of Cameroon (ASAC) in Douala on 7 November 2019, Adama Ndiay stated that new technologies are tools capable of boosting the insurance rate in FANAF member countries. "They can help to speed up the processing of information, increase the chain of digitisation processes that accompanies the materialisation of the claim, insurers can make electronic reports through an application that can be downloaded on Smartphone to contact the insurer and trigger the process through an integrated system. And why not use drones to geolocate, materialize and send information to the insurer's platform," he explains.

Source: Digital Business Africa