PERSONAL DATA POLICY PROSYGMA CAMEROUN
In force at 01 march 2016
- Websites governed by this Policy on Personal Data
- Your rights under the Personal Data Policy
- Our policy regarding children's personal data
- What Personal Data We Collect From You
- Which "Other Data" (ie data other than Personal Data Concerning You) we collect from you
- Information on the use of "cookies" and technologies related thereto
- How we treat, use and share the information we collect from you
- Information on links and third parties affiliated with the Site
- How you can access, edit or delete the information you have provided to us
- Other important contracts that govern your use of the Site
- Information for people outside the United States of America
- The security of my Personal Data
INTERNET WEB SITES GOVERNED BY THIS PERSONAL DATA POLICY
We currently operate the website whose address is www.prosygma-cm.com, all its sub-sites, software, products, all the features, all the games and services made available to you, offered or accessible through our website or our subsites (ensemble, le « Site »).
As described in more detail below, we may from time to time offer you the opportunity to receive information about the products and services offered by PROSYGMA and / or third-party affiliates engaged in marketing activities and therefore you hereby consent to the transfer of your personal data to third party affiliates engaged in marketing activities selected by us. You may prevent any future disclosure of Personal Data about you to us or third parties for direct marketing purposes by choosing to exercise your right to opt out of the processing of your Personal Data for this purpose, free of charge. , using one of the means described below :
- You can send an e-mail expressly making this request to: PROSYGMA: Privacy Officer, Boulevard de l'Unité, Douala, Cameroon or email@example.com, or
- You may access your user profile and change your privacy preferences by choosing not to receive PROSYGMA's direct marketing marketing communications and / or third-party affiliates engaged in marketing activities, or
- Upon receiving any electronic marketing communications from us, you may click on a link at the bottom of this communication to cancel your subscription to future marketing communications from us.
To the extent that we offer you the option of opting out of the processing of Personal Data about you for direct marketing purposes by the means described above, we do not provide the names or addresses of third parties to which we communicate Personal Data for direct marketing purposes. We specify that our clients domiciled or residing on the French, German and Italian territories will not be able to receive marketing communications directly from third parties.
In the event that you contact us with a specific request where you agree to receive communications from PROSYGMA, including relating to participation in services, events, sweepstakes, contests, surveys and / or promotions, after having in a first chosen time not to accept, we reserve the right, in the sole and complete discretion of PROSYGMA, to send you communications if necessary. We will act reasonably to ensure that the communications addressed are limited to the scope of your request and / or your acceptance. You hereby acknowledge that it is your responsibility to renew your refusal of acceptance after expressing the choice to accept as described above.
OUR CERTIFICATION THROUGH ONLINE PRIVACY PROGRAMS
OUR POLICY ABOUT MINORS
POLICY REGARDING USERS IN GENERAL
TYPOLOGY OF PERSONAL DATA COLLECTED
Personal Data is data that allows, directly or indirectly to identify a specific person, such as the full name of the person (first and last name, his e-mail address or his mailing address or Internet protocol, and / or his phone number); Site visitors who wish to purchase products or services will be required to provide certain additional information, such as a valid credit card number, the expiry date of this card, a billing address and a mailing address (ensemble, les « Personal Data »).
The Personal Data that we collect is limited to those that you provide to us of your own free will (for example: when registering on the Site or following any interaction with the Site). If you choose to provide us with Personal Data about you, this communication will most often take one of the following forms: (1) registration of an account or product, or registration to participate in an online game, (2) buying products or services in our online store (including the purchase of digital items intra game (« Virtual Properties »), (3) message boards or forums, (4) newsletters, (5) electronic cards or emails of the type "To send to a friend", (6) registration for competitions, (7) consumer service or technical assistance, (8) consumer complaint (s) and (9) evaluation surveys.
We collect only the information necessary to respond to your requests and / or to pursue our legitimate business objectives, in accordance with this Policy on Personal Data, and we will retain this information only as long as necessary to fulfill those purposes.
You have a right of access to information held about you, in accordance with the applicable laws on the protection of Personal Data and on the respect of the private life.
Insofar as the French law on the protection of personal data (the Data Protection Act) applies to you, you have the right to oppose the processing of your Personal Data for no legitimate reason. Please note that under the Data Protection Act, you have other rights with respect to the processing of Personal Data about you, including in particular the right to rectify, update, lock or erase your Data Characteristics. Staff. If you have questions about the use of your personal data, please contact PROSYGMA by e-mail at firstname.lastname@example.org.
If you refuse to submit Personal Data about yourself when requested by the system and the communication of this Data is mandatory (and not optional), you will not be able to access certain areas or applications of the Site (chat and forums, for example).
B. ACCOUNT REGISTRATION AND ACCESS
C. LETTERS OF INFORMATION BY E-MAIL AND PROMOTIONS BETWEEN FRIENDS
In general, you must hold an Account to receive e-mails from us, it being understood that you may however receive e-mail communications from us on an ad hoc basis if you have made direct contact with us. we for a specific request or to receive newsletters (newsletter) by e-mail. You may opt out of receiving emails from us for direct marketing purposes; to do this, please follow the procedure in the email about your "unsubscription". In addition, except for jurisdictions where prohibited by law, the Site or certain services offered through it may allow you to submit information about other people. For example, we offer applications for "sending to a friend" (via electronic cards available on the Site or through our newsletters). In this case, users will have to provide a friend's e-mail address and, sometimes, his / her surname. Once sent to a friend, this information is removed. We do not keep the recipient's email address for longer than is necessary to complete the transmission. In our sending to your friend, we offer him the opportunity to "unsubscribe" to no longer receive emails from us. You can also submit a person's name and other information about it if you buy a gift and want it sent directly to the recipient. A record of this transaction will be kept, to the extent permitted and / or required by law.
D. DRAWS, COMPETITIONS AND PROMOTIONS
To participate in sweepstakes, contests, surveys and other promotions, you may be asked to provide additional Personal Data about you, such as your mailing address. This information may be collected by PROSYGMA or by third parties such as co-sponsors or distributors associated with the promotion. Potential winners may be asked to provide certain additional Personal Data concerning them in order to verify their eligibility, award them the relevant prize and for tax purposes. The use of this information by PROSYGMA is governed by this Policy on Personal Data. The names of third parties, such as co-sponsors (other than PROSYGMA's distributors to drive, administer and execute a promotion on behalf of PROSYGMA) will be communicated to you when you are offered to participate in the promotion. Please read the policies applicable to the processing of personal data implemented by these third parties to verify how they collect and use the information concerned.
E. ONLINE PURCHASES AND TECHNICAL SUPPORT
F. ONLINE GAMES
When you play the Games offered and / or managed by PROSYGMA, or when you use the means of communication offered by the Site, your Internet Protocol address (unique number assigned to your server or your Internet provider) (the " IP address ") from which you access the aforementioned elements can be stored in our systems and archives. PROSYGMA may keep this IP Address under surveillance for system management purposes, for general information reporting, site tracking, to ensure security, or to prevent misuse of our servers.
When a game is updated or a patch patch is available, the patch patching program can verify that your computer has the latest version of the game-specific files. When communicating with the framework of a Game or other means of communication of the Site (live chat, instant messaging service, etc.), even "private" with another person, you do so knowing that these communications go through our servers and can be controlled by us. By using the means of communication of the Site, you expressly waive any right you may have as to the privacy of such communications and you agree to have no expectation of confidentiality of such communications. Thus, to the extent permitted by applicable law, you expressly consent to the control of such communications (including technical support and customer service related communications) that you receive or send. When you connect to one of our Online Games, your system specifications (such as OS, RAM, video card, screen, system configuration, crash data) , etc.) can be reviewed / recorded by us to analyze and improve your Game experience and to enable us to offer you our customer services.
G. CONSENT TO CONTROL
Please note that the operation of some Games may allow you to control the « RAM » of your computer, the media access control address(« MAC »), system files and configuration files, deleted data, etc., in order to identify unauthorized third-party programs that operate concurrently with the Game which, in PROSYGMA's sole discretion, (i) permits or facilitates any type of fraud; (ii) allow users to modify or hack the Game's interface, its environment, and / or the gaming experience in a manner not expressly authorized by PROSYGMA; or (iii) intercept, exploit or collect information from or through the Game in question (the « Unauthorized Third Party Program »). In the event that a Game detects an Unauthorized Third Party Program, (a) the Game may disclose such information to PROSYGMA, and in particular, the username of your Account, the details of the Non-authorized Third Party Program detected as well as the activities or functions thus performed, and / or information on your computer, and / or (b) PROSYGMA may exercise all or part of its rights and remedies provided for in the PROSYGMA End User License Agreement or the applicable Game Agreement, without notice to the User related to this Non-Authorized Third Party Program.
In addition, you acknowledge that all data that is stored and residing on our servers, as well as all communications that you make in the Site or in any Game (including in particular, messages only intended for another player or a group of players) and thus passing through our servers, may or may not be controlled by us or our agents, and also acknowledge, that such communications have no private character, and expressly consent to the communications control that you send or receive. You expressly waive any right to privacy of any communications sent or received by you using the means of communication of the Site (including, within legal limits, communications relating to technical support or our other customer services).
H. CURRICULUM VITAE - PROFESSIONAL COMMUNICATIONS
I. INDIRECT COLLECTION OF PERSONAL DATA
TYPOLOGY OF OTHER DATA COLLECTED FROM YOU
General, aggregated, demographic and non-personal information can be collected by PROSYGMA. This anonymous, aggregated, profile data may include information you provided to us in surveys, surveys, etc., but will not be linked to any Personal Data about you (through cookies or cookies). other). They may also include aggregate anonymous information about the use of websites and the customer base.
When registering for certain services, you may have to provide information that does not identify you personally. For example, you may be asked to provide information about your date of birth, your country, your hobbies, your shopping habits, and so on. This information is usually optional, but when provided, it can be added to your Account profile and in this case you agree that it is linked to Personal Data about you. PROSYGMA requests this information to get to know you better and to submit new services, programs or offers that may interest you. If this non-personal information has been automatically collected by PROSYGMA, and it is possible to attach it to Personal Data, you hereby expressly agree that PROSYGMA binds the Other Data in question to your Personal Data.
Your visits to the Site and the information provided through these technologies will remain anonymous unless you provide us with Personal Data or have provided it to us in the past. For example, if you have created an Account, your Account information (e-mail address and billing and shipping information) may be linked to the items you purchased from our online store (purchase history).
INFORMATION ON COOKIES AND ASSOCIATED TECHNOLOGIES
The Site, as well as certain services or advertisements available on the Site, may contain so-called "cookies". Cookies are a feature of your internet browser that allows websites to transfer certain information about your computer for record keeping purposes. A cookie stored in your computer may be used to "remember" certain information, such as a password or the fact that you have already created and registered an Account. This allows us to speed up your future activities and saves you the time needed to complete certain information such as your registration or password.
PROSYGMA (directly or through a third party service provider) also uses a software technology called "clear gifs" (also called "web beacon") which helps us to better manage the content of our Site by informing us that the content is online. Clear gifs are tiny graphics with a unique identifier, whose operation is similar to that of cookies and which are used to track the online movements of Internet users. Unlike cookies that are stored on the hard drive of a user's computer, clear gifs are embedded invisibly on the pages of the Site and are the size of the dot at the end of this sentence. These clear gifs are not related to Personal Data. Technologies or tools such as web beacons clear gifs second cookies.
We also use clear gifs in our HTML emails to let us know which emails have been opened by their recipients. This allows us to judge the effectiveness of certain modes of communication as well as the effectiveness of our marketing campaigns. For this reason, these types of clear gifs are related to Personal Data.
By using our Site, you agree that we may place these types of cookies on your machine and/or use clear gifs.
- allow you to move on the Site and use its features, including access to its secure areas ;
- collect information relating to your use of the Site, estimate the size of our audience, its usage habits and improve the functioning of our Site ;
- store information about your preferences so that we can personalize your experience with the Site and its subsites ;
- speed up your searches ;
- recognize you when you return to our site ;
- find information for promotional, marketing or security purposes ;
- collect information about your browsing habits to personalize our ads and make them more relevant to your interests.
Most Internet browsers generally allow you to delete cookies from your computer's hard drive, block them, or be notified before a cookie is stored. Please refer to your browser instructions or the "help" screen for more information on managing cookies. Please note that if you choose to block cookies, some areas of the Site may not work properly.
HOW WE USE AND SHARE THE INFORMATION WE COLLECT FROM YOU
A. USE AND SHARING OF COLLECTED INFORMATION
We may use the information collected from you for :
- offer you technical assistance, customer service support, or assistance in managing / maintaining your Account ;
- know your preferences and customize your experience ;
- improve the Site and its subsites and our other products and services ;
- provide the services or products you order ;
- to enable you to use PROSYGMA's means of communication ;
- allow you to play our paid games, our free games, and download any other game ;
- allow you to benefit from any other offers, if any, such as sweepstakes, contests and promotions ;
- manage your Account and respond to your orders, requests and potential online purchases ;
- inform you of any changes made to the Site and its subsites, and
- inform you of products, services, promotions and offers that may interest you.
B. PERSONAL DATA COMMUNICATED TO THIRD PARTIES
To the extent permitted by applicable law, you expressly consent to us agreeing to share and / or transmit Personal Data about you to / with third parties.
When you provide us with Personal Data about you for a specific purpose, we may be required to share this information with other companies involved to assist us in responding to your request and to enforce compliance with the rules. confidentiality. This may include subcontractors in charge of our logistic or operating operations, billing, transaction management and monitoring, credit check or any other service provider. We may also disclose Personal Information about you to law enforcement and other security, justice or law enforcement authorities located in the United States or elsewhere, in criminal investigations, investigations into fraud, infringement of intellectual or industrial property rights of others or other activities considered illegal, and more generally in accordance with the requirements of the applicable regulations. In addition, we may disclose such information, in our sole discretion, for the purpose of protecting the rights, property or safety of PROSYGMA, our customers or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
General, demographic and other Global Data may sometimes be shared with third parties regarding our user base but this information does not include Personal Data about you.
You are deemed to have consented to the communication and use, by any subsequent owner or operator of the Site, of Personal Data concerning you contained in the PROSYGMA database and relating to the website (s) concerned ( s), in the event that PROSYGMA or any of its affiliated entities assigns or otherwise transfers all of its rights and obligations relating to the use of your Personal Data in connection with a bankruptcy, a merger, acquisition, assignment of all or substantially all of the assets of the website to any other owner, operator or other purchasers or assignees.
C. INFORMATION ON LINKS AND THIRD PARTY ASSOCIATED WITH THE SITE
You have the right to access information held about you by PROSYGMA. Your right of access may be exercised under the laws and regulations applicable to the protection of personal data and the protection of privacy.
D. INFORMATION ABOUT THE CO-EDITED GAMES
HOW YOU CAN ACCESS, MODIFY, OR DELETE THE INFORMATION YOU HAVE PROVIDED TO US
When you transmit Personal Data, PROSYGMA may give you the option to refuse any offer or future information on new products, promotions or services. In addition, most letters you receive from PROSYGMA, such as newsletters, contain specific procedures that allow you to refuse future receipt of any other promotional mail.
OTHER CONTRACTUAL DOCUMENTS GOVERNING YOUR USE OF THE SITE
PERSONS CONCERNED OUTSIDE THE UNITED STATES
For persons domiciled or residing in the European Union (" EU "), the terms "personal information" or "personal information" refer to "personal data" as defined by the European Directive on the protection of personal data and other applicable local laws.
For example, in EU countries, to the extent that third party publishers and distributors (the "Third Party Distributors") provide services related to your Account, we may appoint such Third Party Distributor (s) as a third party Distributor (s). representatives of PROSYGMA (as defined in the EU Personal Data Protection Directive) in each of these countries for the respective needs of each of the online games for which such Third-Party Distributors are to be the distributor and for Personal Data collected about you in connection with these games. These Third Party Distributors must enter into a contract with PROSYGMA for the processing of such personal data collected in accordance with the personal data processing policies contained on their websites.
WHAT IS THE LEVEL OF SECURITY OF MY PERSONAL DATA
PROSYGMA has made every effort to ensure that any information collected remains secure and in its original form (that is, without being subject to any modification). Therefore, any access to Personal Data is strictly controlled. For example, for the transmission of payment information, PROSYGMA uses standard encryption technology in the industry known as the "secured-socket-layer" (" SSL "). Unless otherwise noted above or on the Site where you make a purchase, credit card numbers are used solely for the processing of payments and are not retained for direct marketing purposes. In addition, we take reasonable steps to ensure that third parties to whom we transmit this data provide sufficient protection of Personal Data.
Although PROSYGMA takes reasonable precautions against possible intrusions or other breaches of the Site and its customer databases, no website or / or any transmission over the Internet is completely secure. Therefore, PROSYGMA can not guarantee the total absence of problems such as unauthorized access, hacking or loss of data or other breaches, but we have put in place technical and organizational security measures to protect your Personal Data from accidental or intentional manipulation, loss, destruction, or disclosure or unauthorized access to information we collect online. PROSYGMA urges you to take steps to keep your Personal Data secure by remembering your password or keeping it in a secure place (separate from your Account information) by logging out of your Account. user at the end of each session, and closing your web browser.
- By email : email@example.com
- By letter : PROSYGMA Privacy Officer (« the Person Data Correspondent of PROSYGMA »), BP 3324 Douala - Cameroon
- By phone : +237 698 87 32 80 (ask the Privacy Officer)