Mrs Minette LIBOM LI LIKENG chaired a working session on Tuesday, October 22, 2019, in the presence of telephone operators to stem this phenomenon that is causing damage in the lives of users.

 By opening this working meeting, which follows the increase in complaints from users, the Minister suggested that it should serve as a lever for collecting and implementing a number of recommendations to curb this phenomenon, which is on the rise. "Whether it is the identification process or the reprogramming system, solutions must be found to eradicate the scam and restore customer confidence," said Ms. Minette LIBOM LI LIKENG, who called on stakeholders to think more carefully to avoid the malice of scammers.

Speaking, the representative of the DG of MTN Cameroon said that "scams and crime are more related to social engineering than to system failure. However, this does not hide the fact that certain measures have been taken, such as separating power internally, securing remote reprogramming and cancelling suspicious transactions. All this in order to put the scammers to shame and limit their room for manoeuvre. As the representative of the Director General of Orange Cameroon wished, who suggested intensifying the Anti-Scam campaign already underway, and institutional communication, which in her opinion can have much more impact.

A point of view shared by the Camtel representative, who in addition to this component, proposed "a return to exogenous causes, particularly with the question of reprogramming, which is fallible and very accessible to scammers".

As most of the proposals lead to identification, the Minpostel SG suggested the creation and implementation of a national database. According to him and even according to the Minister, this is a viable and sustainable solution for the definitive eradication of scams via money transfer platforms.

Source: Minpostel.gov.cm